They Either Complain There Are No Signs, Or Too Many

, , , , , | Right | September 21, 2018

(A couple comes up to the register with some jewelry-making supplies and I give them their total.)

Customer: “This was $1.74! It said that it was $1.74 over there!”

Me: “Okay, can you show me? Because if it was in the wrong spot, I can—”

Customer: “It wasn’t in the wrong spot! I even scanned it at one of the price checkers and it said $1.74!”

(She takes me over to the price checker.)

Customer: “As you can clearly see—”

(She scans the item. The screen on the price checker says $2.49.)

Customer: “That said $1.74 before! I swear to God, it said $1.74!”

Me: “Well, let’s go over to where you found it and see if there was a sign put up by mistake or something.”

(We go over to where she found the item. It is clearly marked $2.49, and there are no sale signs. She grudgingly accepts that she was wrong and goes back to the register. I give her the total, but she and her husband are not happy with it.)

Customer: “Why aren’t these all 50% off? There was a sign there that said 50% off!”

Customer’s Husband: “You can even see it from here! There’s a 50%-off sign!”

Me: “I’m pretty sure the sale is only on beads. I was just over there, and there was no sign in that panel. I can go over and show you if you want.”

Customer’s Husband: “How about this? How about we just don’t buy anything, and leave?”

Me: *pause* “Okay?”

Customer’s Husband: “This is unbelievable! You’ve got all these signs in that general area, so that should mean that everything there is 50% off!”

(My manager has been at the register next to me this whole time and overhears this.)

Manager: “Our signs are put up panel by panel, sir.”

Customer’s Husband: “DON’T GIVE ME THAT!”

(The two of them walked out without buying anything. I told them, quietly enough so that no one would hear, to have a terrible day.)

 

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