They Don’t Scroll, But They Do Fold

Client: “We would like a fully interactive website for our members. We have already created a lot of the content, and we have put together a couple of CDs full of images from our archives for you to choose from. However, one thing that annoys me about websites is this whole ‘scrolling’ thing. I find scrolling really annoying. Would it be possible for you to build a site that doesn’t scroll?”

Me: “Um, I’m not sure I understand. Do you mean when the page is too wide and you have to scroll right to read all the text?”

Client: “No, I mean scrolling down the page.”

I wasn’t sure how to respond. At this point, the client’s secretary interjected to point out to the client that websites have to scroll or they don’t really work.

Client: “Yes, but our brochures don’t scroll, and they contain lots of information.”

The secretary and I stared, speechless.

Client: “Well, okay. We can come back to that later.”

The client finally got the new site, and even though you had to scroll, was very pleased with it.