They Don’t Own The Monopoly On Expiry Dates

, , , , | Right | September 27, 2019

(I work for a fast food mega-company that has run an annual Monopoly competition for about the last ten years. The rules are simple: buy food, peel stickers, maybe win stuff. The vast majority of the prizes are food and these can be redeemed on your next order, etc. To avoid people carrying over stickers from the previous year or gathering large amounts of them via online purchases, they carry an expiry date which is roughly two weeks after the promotion itself ends. It is now about three weeks since the promotion has ended and I am working drive-thru at the order window — face to face — when a woman pulls up to the window with four kids and produces the largest stack of Monopoly stickers I’ve ever seen; there are literally hundreds of them.)

Customer: “I’d like to redeem all of these, please.”

(There are two issues with this. One is that there is a two-prize limit per person, so even with five people in the car she could only claim ten. Issue number two is that the promotion stickers expired five days ago and are now entirely invalid and worthless, which I explain to her.)

Me: “I’m very sorry, but all this year’s Monopoly stickers expired on [date five days ago] and it’s now [current date]. The stickers are now invalid and can’t be redeemed again. I’m very sorry.”

Customer: “But I know there’s some way to redeem them, so get started.”

Me: “Again, sorry, but they can’t be redeemed. The till literally no longer possesses the function to put them through.”

Customer: “Well, now my family has to go hungry; you’re just a b****** and your mother can burn in Hell!”

(She then drives off and as she does so one of her kids, who is at best ten years old, shouts at me.)

Kid: “You worthless c***!”

(My manager rang around the local stores later in the day. She’d tried the other five stores in our franchise group and a further four stores at least, coming out with similar comments to everyone else who turned her down.)

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