They Don’t Know That Band Aid Feeds The World
(A customer pulls up into the drive thru.)
Me: “Hi, can I help you?”
Customer: “Yes. Do you have a grilled chicken salad?”
(I list off all our chicken salads.)
Customer: “Yes, I’ll take the BLT salad. Does that come with lettuce?”
Me: “Yes. It’s a salad with lettuce.”
Customer: “Okay. One BLT grilled salad with lettuce.”
(I tell her the total, and she pulls up to the window. I’d cut myself earlier in the day on my finger, so I have to wear a band-aid. I’m only working with money, and try to keep it out of sight of customers as much as possible.)
Me: “Your total is $5.85.”
(The customer glances at my finger when I push the button to see her total. She looks like I’d just killed someone right in front of her.)
Customer: “Oh. My gosh. I’m sorry. That’s so gross!”
(She drops her change from freaking out.)
Customer: “J-just take the twenty and forget the change!”
Me: “You sure? I can wait.”
Customer: “Y-yes!” *shoos me away in disgust*
(I give her the change and close the window. I tell my coworkers it would be best if someone else handed out her food. My coworker hands the salad out to the freaking-out customer.)
Coworker: “Did you see her? ”
Me: “No?”
Coworker: “She was staring at you and making praying gestures and talking to herself!”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?