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They Don’t Know How To Push Their Own Buttons

, , , | Right | July 20, 2021

I work at a general department store when this customer walks up to me visibly confused.

Me: “Is there something I can help you with?

Customer: “Do you sell buttons?

Me: “Like buttons for a shirt?

Customer: “No. Buttons.

Me: “Like… ones you press? Or—”

Customer: “No, like for your kitchen.

Me: “Buttons… for your kitchen?

Customer: “You know. Ones that do—”

She closes her hands and then flicks her fingers open.

Me: “I’m sorry, ma’am, I’m very confused. Our kitchenware is a few aisles that way, though.”

Customer: “I’ve already looked there! I need buttons for my kitchen! My oven isn’t working!

Me: “So buttons for your oven?”

Customer: “Yes! I need buttons for my oven. Can you please check if you have any?

Me: “I… I can try to look on the [Store] app?”

Customer: “Thank you.”

As I’m typing in “oven button,” her husband walks up.

Customer’s Husband: “Found it, honey!”

He is holding a light bulb.

Customer: “Thank you for looking, [My Name].”

They walk away.

Me: “What?”

Question of the Week

Have you ever met a customer who thought the world revolved around them?

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