They Don’t Have Seniority Over Discounts

, , , , | Right | September 19, 2018

(I work in a charity store, where Wednesdays are a nightmare because of senior day — older people get 30% off. Unfortunately, most of them are really entitled, so everyone kind of dreads this day. It’s 9:04; our store is closed, and I’m ringing out our last customers. A lady keeps dragging furniture up to the register where I’m ringing out her family.)

Customer: “How much for the little tykes car? The tag was missing.”

Me: “Oh, sorry, that means it’s probably been sold, and if not we’ll have to retag it in the morning.”

Customer: “But I want it.”

Me: “I’m sorry, ma’am. It’ll be repriced in the morning.”

Customer: *drags the car up to the front* “This car?”

Me: “Sorry, it looks like the bottom part of the tag is gone, so you’ll have to wait till morning.”

Customer: “Will I get my 30% off if I buy it tomorrow?”

(I’m getting a little fed up with this lady, and I can see her family is getting annoyed by her, too, so I look to my manager, hoping the lady will listen to her as she has more power.)

Manager: “Sorry, no. The discounts are automated on our computers.”

Customer: “But I want to buy it today!”

(She finally gave up and just set the car down. Her granddaughter had to tell her to put the dang thing away. But I bet you anything she’s going to come in the next morning saying we said she could get the discount.)

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