They Charge Extra For The Tail End Of The Journey
Me: *on the phone* “Thank you for calling [Company] Airlines. This is [My Name]. How may I help you?”
Customer: “How much would it cost for my dog to travel with me?”
Me: “It’s $50 per leg.”
Customer: “Oh, she only has three legs, so how much would that cost?”
Me: “…that’s $50 per leg, as in travel segments.”
Customer: “Oh… Thank you.” *hangs up*
Did you find this story using our Airline Staff roundup?
Question of the Week
Tell us about a customer who got caught in a lie!
