They Are The Poster Child Of Vague Requests
I have this conversation with at least three customers a week.
Customer: “I need a poster made.”
Me: “Okay, what size do you need?”
Customer: “You know, poster size!”
Me: “Well, posters come in several sizes, and we print on a roll, so we can make any size you want.”
Customer: “Well, what’s a normal size?”
Me: “Some standard poster sizes are 18×24 or 24×36.”
Customer: “How big are those?”
Cue me dying inside.
Question of the Week
Have you ever served a bad customer who got what they deserved?