They Are Not Bona-Fido
(I have left work early to pick up my dog from the groomer before they close at 5 pm. I arrive at 4:50 pm, to find the place dark and locked. Frantic, I start to knock.)
Me: “Hello? Hello!”
(An employee walks up from down the sidewalk.)
Employee: “We’re closed.”
Me: “I’m here to pick up my dog.”
Employee: “All the dogs have been picked up already.”
Me: “What? I left my Sheltie here this morning, and I said I’d be here right before 5 pm to pick her up! She has to be here!”
Employee: “No, there are no dogs left here. Maybe someone else picked her up?”
Me: “No, my husband works too far away to get here in time. Nobody else would pick her up! Can you please look and see?”
Employee: *sigh* “Fine, but I’m telling you, there are no more dogs here.”
(The employee unlocks the salon, and goes into the back. After several minutes, she emerges carrying our dog.)
Employee: “She was in one of the cages in back. I had no idea she was there!”
(We never go back to that salon again!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.