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These Sales Guys Are A Non-Starter

| Working | May 20, 2013

(I’m a female in my twenties. After having my car break down for the fourth time in the first year of owning it, I’m shopping for a replacement. I’ve done a great deal of research, and have narrowed it down to a few models. This is what happens at the first dealership I go to.)

Me: “Um, hello?”

Sales Guy: “Yeah?”

Me: “I’d like to look at that 626 you have in your lot.”

Sales Guy: “So go look at it.”

Me: “Okay, when I say look at it, I mean I’d like to test drive it.”

Sales Guy: *laughs* “I think that would be a waste of time.”

Me: “I beg your pardon? Why is that?”

Sales Guy: “Well, because you clearly aren’t going to buy a car.”

Me: “…Well, not from you, not from here, not anymore. Guess this explains why I’m the only customer in here. Bye.”

(Now this is what happens at the second dealership I go to.)

Enthusiastic Sales Guy: “Hi there! What can we find for you today?”

Me: “I’m looking for a used Legacy or Impreza. Do you have either of those models?”

Enthusiastic Sales Guy: “Oh! Hey, sorry, I don’t think we do… not used. Let me show you this new [completely different make and model], though!”

Me: “Ah, no, I’m sorry. I want a used car that’s affordable and has a proven consumer report record. I did a lot of homework on this, and I’m looking for a select few models. I have a list here.”

Enthusiastic Sales Guy: “Okay! Well, let’s go look around the used lot and see if anything there strikes your fancy.”

(We look through the lot, but none of the cars I want are on it. I let him know that I don’t want to waste his time if there’s nothing from my list available.)

Enthusiastic Sales Guy: “Well, are you sure? This car is very pretty.”

Me: “No, thanks. My last car was pretty. Didn’t keep it from being a lemon.”

Enthusiastic Sales Guy: “Well, hey, so what would it take to get you into a car today?”

Me: “Having a car I wanted to buy would be a good start.”

Enthusiastic Sales Guy: “But this car is so pretty!”

Me: “No. I’m not looking for pretty.”

Enthusiastic Sales Guy: “You should be!”

Me: “I’m leaving now.”

(It took two weeks, but I finally found a dealership that had what I wanted and didn’t talk down to me. My car has lasted me eight years with very few problems.)

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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