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These Customers Will Make You Wilt

, , , | Right | CREDIT: grumpypingu | June 23, 2021

I work in a mainstream grocery store in the UK in the produce department; with that comes horticulture. My colleague and I have been working non-stop all day and we take a five-minute break to chat to each other while the store has quietened down for a bit, when this lady walks up to me, plant in hand. The plant is a little bit wilted since we hadn’t had time to water them yet and the lighting in the store doesn’t help with the health of the plants, but it’s nothing that a little bit of water won’t fix.

Customer: “Ahem!”

She waits a few seconds and then, again, but louder…

Customer: “Ahem!”

She gets both of our attention.

Me: “Yes, can we help you?”

Customer: “Firstly, why is this fish cheaper than the other one?”

My colleague works on the fish counter.

Colleague: “Because they are two different species of fish; higher demand results in a higher price.”

Customer: *Scoffs* “Well, I don’t care about the fish anyway. Look at this plant; it’s dead!”

Colleague: “I’m sorry, but the plant is perfectly fine. Yes, it may look a little bit wilted, but that’s because we haven’t had the chance to water them today and the ligh—”

Customer: “I don’t care how busy you have been today; it only takes you a few seconds to put water in the plant, you butthole! How hard is that for you to do?!”

Colleague: *Dumbfounded* “Look, if you don’t like the one you have, go put it back and choose another that isn’t as wilted.”

Customer: “But I want this one! Can’t you like take some money off of it or something?!”

The plant costs £3.

Me: “No, we can’t do that. Like my colleague said, you can go and choos—”

Customer: “Get me your manager! And while you’re at it, I want the number for the head office.”

Me: “Okay.”

I have to get another department’s manager to come and assist.

Manager: “How can I help you today?”

The customer then goes on to explain how much of an a**hole I am for not watering a plant and refusing to take money off of the price of the plant.

Manager: “I’m sorry to hear that, but as [My Name] said, he is unable to take money off of the price of the plant, but if you would like, you can put that one back and—”


She then shoved the plant back into her trolley, scoffed, and stormed off, presumably to go and complain to the head office about how her plant wasn’t discounted.

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