These Coupons Are All Pie In The Sky

, , , , , | Working | August 7, 2018

(My mom gets a coupon for a restaurant that states if you buy one entree you get the other free. It’s Wednesday, and my mom and I decide to use the coupon. As we walk in, we see several signs stating that they offer one free slice of pie to all customers on Wednesdays. We show our coupon to the waitress and order our meals. When we are both almost done with our entrees, the waitress comes back.)

Waitress: *without any explanation* “What slices of pie did you two want?”

Me: “We’ll just share a slice of the French silk pie.”

(My mother and I don’t like pie that much, but hey, it’s free. She brings it out, and after she walks away I notice there is some hard crusty food stuck to my fork. We use my mom’s fork, instead, and each take a bite and decide we don’t like it. The waitress comes back with the bill ,and we notice that one of the entrees wasn’t taken off.)

Mom: “Excuse me? One of the entrees should be free; we have a coupon.”

Waitress: “I can only apply one discount. You chose the free pie discount, instead.”

Mom: “What? You didn’t explain to us that if we ordered the pies we couldn’t use the discount. We thought that was something separate.”

Waitress: “Well, I’m sorry but you got the pie; there’s nothing I can do for you.”

Mom: “We wouldn’t have ordered the pie if we had known we couldn’t get the free entree. We both only took a bite!”

Waitress: “You’ll have to go up front and speak to the manager if you want to dispute your bill.”

(We go and explain the situation.)

Manager: “I’m sorry, but it says in the fine print of the coupon that it can not be used with any other discounts.”

Me: “We didn’t know the free pie was a discount; we thought it was just a weekly special.”

Mom: “We didn’t even like the pie. Can you please just comp us?”

Manager: “I’m sorry, but—”:

Me: “Look. The fork I was given had food on it. It wasn’t even clean. I didn’t want to make a fuss, but this is ridiculous. Can you please just take the pie off the bill and let us use the coupon?”

Manager: “All right, I’ll take it off the bill. Ma’am, I’m sorry you didn’t read the fine print, but I will not tolerate you making up lies about my staff to get what you want.”

Me: *speechless*

Mom: “Just let me pay for my entree. We won’t be coming back.”

(The manager silently fixed the bill, and my mom and I paid and left without another word. Now when my mom gets coupons for that restaurant in the mail they go straight in the garbage.)

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