There’s Something To Be Said For Accountability
I work for an agency responsible for monitoring people in home detention. The people we monitor wear ankle bracelets that track their locations. They can get passes — usually two-hour windows where they can be out of their homes for things like shopping, appointments, etc.
I get a call from a guy charged with driving offences.
Guy: “Umm… yeah, I’m going to be late. I’m just waiting for a [Rideshare]. Depending on traffic, I’ll be about twenty-five minutes.”
Me: “Okay, and what is the reason you’ll be late?”
Guy: “To be honest, I got stuck at my weed dealer’s place, and then I had a [Rideshare] cancel. The new [Rideshare] is only two minutes away.”
Me: “Okay. I’ll give you until [forty minutes from now] to be home, and I need you to check back in then and I won’t breach you.”
Guy: “Thanks, man. I appreciate it.”
I had to give this guy points. He was honest about it and had no breaches yet. He did check back in before the limit and hasn’t had any more breaches since.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?