Where There’s Smoking, There’s A Fire

, , , , | Right | February 9, 2018

(I work at a call center that provides materials for smoking cessation.)

Caller: “I need products sent to me.”

Me: “Certainly! What’s the address?”

Caller: “Which address do you want? Mine or my mom’s?”

Me: “Wherever you’d like the products sent.”

Caller: *clearly frustrated and upset, gives an address* “Just send them there.”

Me: “No problem!”

(He calls in a few weeks later.)

Caller: “I’m still smoking, and it’s all your f****** fault!”

Me: “What seems to be the problem?”

Caller: “Mail gets stolen from my mailbox all the time, and you sent my patches here, and they got stolen! You sent them to my address, not my mom’s.”

Me: “I have [address] as the address for you. Is that where you wanted them sent?”

Caller: “NO! I wanted them sent to my mom’s address, but I didn’t give you that one because it would be like I didn’t have my own address. Like I wasn’t an adult. Like I was NOTHING! Thanks for helping people steal, you stupid b****!” *hangs up*

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