There’s No Pills Like Home
(A patient called in to inquire about the medication she has just picked up.)
Me: *on the phone* “Pharmacy.”
Patient: “Hi, I just picked up this medication, and I think I may have a problem.”
Me: “Is there something incorrect with how it was filled?”
Patient: “No, it’s just that the cream here says to apply locally, and I’m going out of town tonight. I was wondering if I could still use it.”
Me: “Um… yes. Yes, you can.”
Patient: “Oh, okay, good… Oh… Oh, God. I just realized… Oh, my God, just forget I asked! How stupid of me!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?