There’s No Business Like None Of Your Business

, , , , , , , | Right | March 29, 2018

(I work as a barista for a coffee chain, and like many others, we always ask customers for their names so that we can call out their orders. On this day, there are three of us working, and we all both make coffee AND man the registers. A guy in his mid-thirties wearing a suit walks in, yapping away on his phone. He cuts straight to the front of the line, ignoring the ten or so customers waiting patiently.)

Customer: *on phone* “Yeah, hold on.” *to me* “I’ll have—”

Me: “I’m sorry, sir, but there is a line. Please wait your turn.”

(He shoots me a dirty look, but goes to the back of the line, still on his phone. I continue taking orders as normal, and soon, [Customer] is back at the front of the line. Lo and behold, he’s still on his phone, and is looking down on me like I’m a piece of dirt. He can’t be more than 5’5”, though, and I’m almost 5’7”.)

Customer: *snootily* “Yeah, I want an iced latte. Make it quick. I have somewhere I need to be.”

(I have a reputation for being extremely sassy and sarcastic, so I manage to keep my calm and speak increasingly politely throughout the whole conversation.)

Me: “All right, sir. What size would you like that?”

Customer: *sighs, as if I should know this already* “TALL! And hurry up!”

Me: “I’m sorry, sir, but is that for here or to go?”

Customer: *is silent*

Me: *waits* “Sir?”

Customer: *irate for no reason* “TO GO! GOD!”

Me: “A tall iced latte to go. That’ll be $2.95, sir. May I have a name for the order?”

Customer: *rifles through wallet, continues talking on phone*

Me: *assuming he didn’t hear me* “Sir? I need a name for your order.”

Customer: *sighs EXTREMELY loudly, rolls eyes and ignores me*

Me: *losing patience, because the line is growing, but still keeping a calm face* “Sir! I need a name for this order.”

Customer: *suddenly exploding* “NONE OF YOUR BUSINESS, A**HOLE!”

(I plaster on a fake smile as he slaps a five-dollar bill down on the counter.)

Me: *handing him his change, in an overly sugary voice* “Here’s your change, sir. If you’ll just wait, your coffee should be ready in a couple of minutes.”

Customer: *huffs, goes and stands in a corner*

(I whip up his drink myself, since I don’t want my coworkers to have to deal with this guy. I notice he’s FINALLY finished his phone call, so I yell out his drink:)

Me: *shouting* “ONE TALL ICED LATTE, TO GO, FOR THE GUY WHOSE NAME IS NONE OF MY BUSINESS!”

(The whole store went quiet. The people in line burst out laughing and the customer went red. He stormed up to the counter, grabbed his drink, and flounced out of the store. I’ve never seen him since.)

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