There’s No App To Make Burgers Cook Faster
(I live in a little more affluent area where a lot of people work in tech. I am ordering some fast food to go, inside the restaurant. I walk in when it’s pretty quiet, with only one other person ordering and one other person in the lobby. I hear the end of the woman’s order and the cashier is reading back the order.)
Cashier: “So, that’s going to be [laundry list of food, enough to feed six or seven adults and a few kids]. That’s going to be [total].”
(The woman pays.)
Cashier: “Thank you. Here’s your receipt; you will be number 256.”
(I walk up, order a single burger and a drink, pay, and get number 257.)
Cashier: *two minutes later* “Order 257 ready.”
(I begin to walk up, but before I get to the counter…)
Woman: *shouting* “You’re kidding me! You give him his order first?! I was here before him, and I want my food, and I want it now! Are you guys racist or something?!”
(I’m Asian and she’s white. The staff here are a variety of ethnic backgrounds. The manager comes running out to see all of this.)
Manager: “Ma’am, you need to calm down or I will ask you to leave. He got two things; you got about ten times the amount of food. Your order will take a bit more time.”
Woman: “I want my food; my husband is CEO of [Big Tech Company]!”
(I rushed to the counter to grab my food and leave. As I left, I just heard more shouting but I just wanted to get out of there.)
Question of the Week
Have you ever served a bad customer who got what they deserved?