There’s Always Time To Complain
(I overheard my coworker take this call…)
Coworker: “Thank you for calling [tech support], how can I help you?”
Caller: “I don’t have time to get into it right now! It’s not working, I’ll call back later!”
Coworker: “Okay… thank you for calling!”
Question of the Week
Have you ever served a bad customer who got what they deserved?