There Is No Sub-stitute

| Right | December 12, 2016

(I work in a popular make-your-own-sandwich shop, with lots of combinations, so it’s easy to understand why people would need a bit of extra time.)

Me: “Hi, welcome to [Store]! What can I get you?”

Customer: “Yeah, I want to try one of those pizza things.”

Me: “Sure! What kind?”

Customer: “Pepperoni.”

(I start making the pizza — they’re always made to order, as they take only 90 seconds. I had put only the sauce on, no toppings or cheese or anything, when…)

Customer: “That looks gross. I don’t want that any more.”

Me: “Okay, then.” *I put it off to the side* “Can I get you anything else?”

Customer: “Yeah, one of the foot-long Philly cheesesteaks.”

Me: “Okay, on Italian bread?”

Customer: “Yeah, sure, whatever.”

(The customer then proceeds to turn around, walk out of the store, and drive away. I’m standing there holding the steak, just watching and trying to figure out what just happened. I decide to move on, as it is lunch time and we have a line.)

Next Customer: “My turn?”

Me: “Apparently so!”

(The customer never came back.)

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