There Is No Complaints Vacuum

(I work in a specialty grocery store that specializes in bulk food. We have product in bulk food bins that most grocery stores use, but they line every aisle of our store. We have one aisle that has spice bins against a wall, making three long rows against the entire wall. Due to the nature of the product, we are required to vacuum the bins every night due to the mess that is usually made. This is one of those nights where I am vacuuming and a customer is buying spices. The vacuum is on and it is quite loud. The customer comes up and says something I can’t make out due to the noise from the vacuum.)

Me: *turns vacuum off* “Pardon?”

Customer: “Someone made a mess!”

(As she says this, she points to the thyme bin, which has the spice all on top of the lid and on the floor. I already knew about this, as it is right next to me and the mess is quite big. Her tone of voice implied she didn’t think I knew.)

Me: “Yes, ma’am, that’s why I’m vacuuming.”

Customer: “Oh.”