There Is Merit In Them To-Going Away

, , , , | Right | September 16, 2020

It’s a busy Sunday morning and we’re understaffed, so my manager has told me, the hostess, that neither the kitchen nor the servers have time for to-go orders.

Customer: “Hi, I need an order to-go.”

Me: “I’m sorry sir, we’re currently too busy to take to-go orders.”

Customer: “What? But I can see open tables!”

There are some open tables because we’re on a pager wait and I’m waiting for people to come back in.

Me: “These tables are for people who were here earlier and are on my pagers.”

Customer: “Well, fine, what if I sit down and order to-go?”

Me: “I’m very sorry, sir, but the kitchen is too busy to bag up a to-go order.”

Customer: “Then what if I sit down, order, and bag it up myself?”

Me: *Giving up* “Sir, if you’d like to wait fifteen to twenty minutes for a table, sit down, wait another fifteen minutes for your food, and bag it yourself, I’d be happy to get you a pager for your to-go order.”

Customer: “What?! All that for a to-go order?! That’s the most ridiculous idea I’ve ever heard!”

Me: “Sir, you suggested it.”

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