There Are No Stupid Questions, Just Stupid People
(As with most customers, once you’ve told them to “right-click” on something one time, they can’t help but ask you about it every few seconds…this was a special instance.)
Me: “Alright, ma’am, I need you to click on the icon for me.”
Customer: “Right-click or left click?”
Me: “By default, always left-click, unless I say otherwise.”
Customer: “Alright.”
(5 minutes later…)
Me: “Okay, go ahead, and click on that button for me.”
Customer: “Right-click or left click?”
Me: “By default, always left-click, unless I say otherwise.”
(5 more minutes later…)
Me: “Can you click on that icon for me ma’am?”
Customer: “Right-click or left click?”
Me: “By default, always left-click, unless I say otherwise.”
Customer: “You already said that like three times!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
