There… Are… Four… Lights!

A customer comes up to the returns desk holding a shopping bag, out of which he dumps a cheap outdoor light with the bottom popped out. There’s no UPC, and the only thing on the receipt that it could be is a $15 item — way too much.

Me: “Was this by itself?”

Customer: “Naw. It was a four-pack.”

Me: “So, where are the other three?”

Customer: *Straight-faced* “On my patio.”

Me: *In disbelief* “I think you need to bring those if you want your money back. Let me get my manager.”

Customer: *Screaming* “DID YOU EXPECT ME TO UNSCREW THEM ALL?!”

Manager: *Hearing the commotion* “What’s going on?”

I explain the situation. The manager reiterates the need for the other three lights. The customer grabs the light and throws it on the floor, smashing it to pieces.

Later…

Coworker: *Examining parts* “This is from [Competitor].”

Me: “That explains so much.”