Their Wine Knowledge Is Not Grape

I work at a chain liquor store in my state as a wine specialist.

Customer: “So what’s the difference between cabernets and merlots?”

I explain the differences between the two wines, like what they taste and smell like.

Customer: “No, what do they do differently so they’re called cabernet, or merlots, or chardonnay?”

Me: “Oh! That’s easy, ma’am; it depends on the grape used to make the wine.”

Customer: “But… all wine is made from grapes. So what do they do differently?”

Me: *Pause* “Ma’am, they use different grapes to make different wines. Cabernet, chardonnay, and merlot are different types of grapes.”

Customer: “There are more than two types of grapes?!”

I can’t tell you how loud I was screaming in my head.