Not Always Right

Their Policy’s Days Are Numbered

| Right | March 18, 2011

Me: “Thank you for calling [insurance company]. How may I assist you?”

Caller: “I have a question about my policy.”

Me: “I can help you with that. Do you have your policy number?”

(There’s a long pause. I can hear the ruffle of papers.)

Caller: *shouting* “God d*** it!”

Me: “I’ll take that as a ‘no’.

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