Their Phones Don’t Have Reception That Far
(Sadly, I only hear my mom’s side of this phone call:)
Mom: “Hello, my name is [Mom] and I’m calling about [Her Father]’s account. You see, I’m his daughter, and we sent you a copy of his death certificate when he passed in [time about a year and a half before] but it seems you’re still charging us for his phone.”
(Pause.)
Mom: “The account owner is deceased. That’s why I’m calling.”
(Pause.)
Mom: “You can’t speak to him. He’s dead! I faxed you a copy of his death certificate!”
(Pause. My mom is getting increasingly more frustrated.)
Mom: “I don’t have the PIN. The only person who had the PIN was my father who, once again, has been dead for over a year.”
(Pause.)
Mom: “WELL, UNFORTUNATELY, I DON’T HAVE A OUIJA BOARD TO CONTACT MY FATHER AND ASK HIM FOR THE PIN!” *slams down phone angrily*
Question of the Week
Have you ever served a bad customer who got what they deserved?