Their Math Education Came At A Discount
(My work has a toilet on sale for $189.00, which is a 40% discount. Most people are very pleased with the deal and I personally have sold quite a few.)
Customer: “Why is this on sale?”
Me: “It’s just a deal that we came up with for our customers.”
Customer: “Is it damaged?”
Me: “No, sir, not at all. This is only a display model, as well. You will be getting one that is boxed.”
Customer: “What if I want this one?”
Me: “Sorry, it’s a display model. Displays are not for sale. You get one in a box, straight from the maker.”
Customer: “That is just weird.”
Me: “Well, the display model gets touched by hundreds of people. The one you get will be nice and new.”
Customer: “What about the price?”
Me: “It’s a great deal. It’s 40% off!”
Customer: “That’s it?”
Me: “Sir?
Customer: “That doesn’t seem like that great of a deal.”
Me: “Well, sir, the original price is $315, so you would be saving $126.00 on it.”
Customer: “Can I pay $126 and still get it?”
Me: “No, sir. You would still owe me over $60 dollars.”
Customer: “Why?”
Me: “Because the price is $189.”
Customer: “That doesn’t make sense. It’s $126 off so that is what I should pay. That is my offer.”
Me: “We don’t sell things by offers, sir. We sell them by the listed prices. The item is 60% off, which makes the price $189.00. It is a huge discount from the original price.”
Customer: “But I made my offer.”
Me: “Yes, but we don’t sell things by best offer. We sell things by our prices. The price is $189.00.”
Customer: *pulling out his phone and using a calculator app* “But $126 is only 40% off! So your 189.00 is way higher than what you think! So because you are wrong, I should get it at $126.”
Me: “Sir, discounts don’t work that way. You subtract the discount from the original. 315 minus 126 is 189, making it a 40% discount. To pay $126, you would be receiving a 60% discount.”
Customer: “That is not true! Give me the discount you advertised!”
Me: “That is what I am trying to do.”
Customer: “Liar!” *storms off*
Next Customer: “Was he really unhappy saving over a hundred dollars?”
Me: “Apparently, yes.”
Next Customer: “Well, I think it’s a great deal. I’ll buy two for my house, as long as you ring it up!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
