Their Knowledge Is Very (DS) Lite
It is 2013. A customer has come in to trade in a Nintendo DS Lite and several games. I am finishing up his transaction.
Customer: “So, this is a PS3, right?”
Me: “What is, sir?”
Customer: “This thing that I’m trading in. Isn’t it a PS3?”
Me: “No, sir, this is a Nintendo DS.”
Customer: “Oh. The PS3 is the latest version, then.”
Me: “You’re thinking of the 3DS. The PS3 is the large black system over there.”
Customer: “Oh, so, that one that says it comes with The Walking Dead and is $199 is the 3DS?”
Me: “That’s the PlayStation Vita. The 3DS is the one above it.”
Customer: “Oh. What’s the Vita?”
Me: “It’s the handheld gaming system from Sony that—”
Customer: *Cutting me off* “Do you think I should get one?”
Please, if you don’t know what something is, don’t just spend $200 on it.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?