Their Granola Is Rockin’
(We have small bags of granola that is made in-house in front of the register with a sign saying that it is homemade. A customer picks one up after ordering and receiving his coffee.)
Customer: “Oh wow, $2 for this?! It better be good granola!”
Me: “Well we do make it in-house.”
Customer: “Yeah, but how hard can it be? You’re not back there banging rocks or anything. What goes into it?”
Me: “Well, you mix oats and honey with nuts. Then you have to bake—”
Customer: “Oh, so you do make it yourself! That’s cool!”
(The customer leaves.)
Coworker: “What was that about?”
Me: “Whether or not we bang rocks to make our granola?”
Coworker: “Oh, of course.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.