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Their Geography Knowledge Is Up In The Air

, , , | Right | December 7, 2020

I work at the call center of a popular European airline. It is well-known that we have cheap prices and that our tickets are non-refundable. My colleague is chatting with a passenger.

Coworker: “If you cannot use your flight, you have many options, such as changing the flight or the name. However, we have no cancellation policy.”

Passenger: “Not even for ignorant, stupid Americans who clearly don’t know their geography?”

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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