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Their Expectations Are Wide Off The Mark

, , | Right | December 8, 2018

(An older gentleman wants to have an old photograph copied, and he also asks a few questions about how the picture could be edited. Everything is fine, until…)

Customer: “We took this picture back in 1968. There’s my brother, my sister, my uncle… but the photographer accidentally left my grandmother out of the picture.”

Me: “Oh, no, that’s unfortunate.”

Customer: “Yes, so, could you add her in it?”

Me: “Sorry? You mean, could I edit her into the picture? From another photograph?”

Customer: “No, no, I mean, widen the original picture from the side so she can be seen.”

Me: “Um, I’m not sure I follow.”

Customer: “She’s standing right there, but the photographer accidentally left her out. I’d like for you to make her visible.”

Me: *long pause* “Sir, I am very sorry, but that is simply not possible.”

(He did seem to get it after a lengthy explanation. On the plus side, since his request wasn’t possible, he later brought a picture of his grandmother to the shop, and we edited the colours, etc., and made a big print, and the customer was very happy.)

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