Their Expectations Are Electric, Part 2
Customer: “You! I need you to tell me more about Comcast’s Xfinity package. It’s very confusing.”
Me: “I’m afraid I can’t help you with that, ma’am.”
Customer: “Then get me someone who can.”
Me: “No one here can, ma’am. This is Target, not Comcast.”
Customer: “But you work in the electronics department!”
Me: “Yes, I do.”
Customer: “Then you should know everything about anything related to electricity. Now, about this package…”
Related:
Their Expectations Are Electric
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
