Their Definition Of “Good” Is Crusty

I work in a restaurant that has a bakery section. We often have people come in to eat and then order one of our specialty pies to take home with them, but some people simply come in to order pies directly. A lady walks in and heads right to the bakery counter.

Customer: *Without even a hello* “How good are your pies?”

Me: “They are very good. We have apple—”

Customer: *Cutting me off* “Yes, but how good are they?”

Me: *Thinking she is worried about freshness* “They are made fresh each morning and then as needed throughout the day. We just—”

Customer: *Letting out a big, loud sigh* “Yes, but how good are they?”

Me: “Very good. We have several five-star reviews about—”

Customer: *With an identical big, loud sigh* “But how good are they?”

I am getting fed up with trying to play guessing games with her and with getting interrupted.

Me: “On what scale, ma’am?”

This apparently breaks her out of her mental rut.

Customer: “Huh? What? I just want to know which pies are good.”

Me: “Our apple pies are excellent, and they are my favorite, but I still don’t know what you mean by ‘good,’ given that quality, freshness, and good reviews apparently don’t cut it.”

She just stared at me for a bit before making a big production about sighing, shaking her head sadly, and then turning to walk out the door. I still have no idea what type of answer she was expecting.