Their Comprehension Is Limited
(I’m a manager of a small pizzeria. Our coupons do not have expiration dates, but do specify “for a limited time only; all prices subject to change without notice.”)
Customer #1: “I got this coupon for $11.99.”
Me: “I’m sorry, that offer has expired. The combo is now $12.99, so it will just be a dollar more.”
Customer #2: *evidently grabs phone from [Customer #1]* “HEY! You gotta accept this coupon because there’s no expiration date on it!”
Me: “I’m sorry, that was for a limited time. We no longer have that offer. It’s now $12.99.”
Customer #2: “Nope, it doesn’t have an expiration date! All it says is, “limited time offer; prices subject to change without notice.” SEE, it doesn’t have a date on it! So you gotta take it.”
(After this goes on a couple of more rounds, she angrily accepted it, and let me know she’ll be contacting the owner.)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?