Their Cable Has Daddy Issues
I work at a satellite TV company. I take a call from a customer who can’t be more than about eight years old.
Me: “Thank you for calling [Satellite TV Company]. My name is [My Name]. How may I help you?”
Customer: “Hi, um, we can’t watch TV. It says, ‘Searching for signal.’ My parents don’t really speak English, so they asked me to call.”
Me: “Okay, I’ll be happy to try to help you fix that. Did anything happen to your dish that would have caused it to move?”
Customer: “Well, my daddy hit it with a stick.”
Question of the Week
Have you ever served a bad customer who got what they deserved?