Their Brain Is Already Filled With Rocks
(A woman has called in to ask question about a purse she saw online.)
Customer: “How much does it weigh?”
Me: “It looks like it weighs ten ounces.”
Customer: Is that the weight empty?”
Me: “Yes.”
Customer: “Fill it up and weigh it again. I’m not allowed to lift more than five pounds; it has to be less than that full.”
Me: “The weight will depend on what you choose to put in it.”
Customer: “What do you mean?”
Me: “Well, if I fill it with rocks it will weigh more than if I fill it with feathers.”
Customer: “What? No! It will be full. It will weigh the full weight. That will be the same!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
