Their Brain Has Checked Out

Me: “Thank you for calling [Hotel]. How may I help you?”

Caller: “Yeah, I booked a room online and I was wondering what time I had to check in?”

Me: “Check-in begins at 3:00 pm.”

Caller: “Oh, so I have to check in by 3:00?”

Me: “No, check-in begins at 3:00. You can check in at 3:00 pm or any time after.”

Caller: “Oh, so I can check in any time before or after 3:00?”

Me: “No, any time after 3:00, not before.”

Caller: “Oh, after 3:00?”

Me: *Pause* “Yes.”