Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Their Brain Doesn’t Have The Hardware To Understand

, , , , | Right | September 19, 2022

I work at a “neighborhood market” version of a grocery store chain. We have groceries, cleaning supplies, a pharmacy, and not much else. We are not even half the size of the chain’s supercenters, and one would think customers would realize we don’t have many of the departments our larger stores have, but alas, they do not. Sometimes they get mad when we explain that we don’t have what they’re looking for.

Customer: “Where’s the hardware department?”

Me: “I’m sorry, we don’t have one here.”

Customer: “I need power tools. Tell me where the hardware department is!”

Me: “Sir, I am very sorry, but we do not sell power tools at this location. You’ll need to go to the supercenter six miles west of here. I can give you directions if you’d like.”

Customer: “This is ridiculous! Every [Store] has a hardware section. Just tell me where it is!”

Me: “We do not have room for a full hardware section. This store doesn’t carry much more than lightbulbs, but you’ll find what little we do have in [aisle], in the back corner of the store.”

He storms off but returns only minutes later, fuming.

Customer: “Your hardware section is appalling! There’s barely anything there! I am going to call corporate and lodge a complaint. You all should be ashamed of yourselves! I bet corporate will shut you down for this. You’ll all be out of a job!”

Good luck with that, sir. I’m sure corporate would love to know how our little neighborhood market doesn’t sell the same things the supercenters do.

Question of the Week

What has a customer done that made you lose hope for humanity?

I have a story to share!