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Their Behavior Is A Mixed Bag

, , , , , , , | Working | September 26, 2018

(I’m at the checkout at my local grocery store. I’m female, and although I’m in my mid-twenties, I often get mistaken for being high-school-aged. The cashier, a man about my age, has been very polite and professional. I’ve been bagging my own groceries up to this point when another employee, a man in his 40s or 50s, comes over to help with bagging.)

Bagger: *starts taking items OUT of my reusable bags* “Oh, no. I can do much better than this. You put way too much in this bag.”

Me: “Oh, well, I’m actually taking the bus home today, so I am trying to fit everything into as few bags as possible, please.”

Bagger: *not listening, keeps unpacking and rearranging my items angrily* “You have to put these heavy frozen items in a different bag!”

Me: “Sorry, but I was putting them in this bag because it’s insulated, and since it’s so hot outside today I really don’t want them to melt while I’m on the bus.”

(I try to reach around him to put some chocolate into the insulated bag.)

Bagger: “No! Why would you put chocolate there?! These things are cold! Chocolate is warm! Don’t mix warm and cold things!”

Me: “But it’s so hot outside, it will melt unless I put it with the cold things…”

Bagger: “What are you saying? You don’t know what you’re doing. I will fix this for you!”

Me: *getting exasperated* “Please! I’m going home on the bus…”

(The cashier has been watching this whole time, looking at the bagger with increasing bewilderment. Finally, he speaks to the bagger, calmly and casually.)

Cashier: “Hey, man, I think she’s taking the bus. She just wants to put the cold stuff together and keep the chocolate from melting.”

Bagger: “Oh, okay.”

(Finally, he bags everything the way I have been asking, and then wanders off without another word.)

Cashier: “I’m so sorry about that!”

Me: “Thanks. I just hope I catch my bus!”

(I paid and ran out, making it to the bus stop just in time. I’m grateful that the cashier was on my side, but it was so frustrating that the bagger would not hear anything I said until the cashier repeated it! Thankfully, none of my groceries melted on the way home.)

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