The Window To The World Wide Nothing
Tech Support | Right
| October 20, 2011
(One of our users calls me. She is having problems logging on to her web mail.)
Me: “What seems to be the problem, ma’am?”
Customer: “I can’t get into my e-mail!”
Me: “What browser are you using?”
Customer: “The Internet.”
Me: “Okay. Well, when you look at the Internet you are watching it through a window. What is written on the top border of that window?”
Customer: “No! I am not looking at a window! I am looking at the internet!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
