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The Whole Nine Yards Extra

, , , | Right | August 28, 2018

(I am working the fitting room at a large store when a customer comes up to me. He has a thick accent, so I’m not exactly sure what he’s saying at first. He shows me some fabric that he had cut and the ticket that was printed off with a barcode to go with it.)

Customer: “It’s too much.”

Me: *looking at the ticket* “That’s the price for that many yards.”

Customer: “One yard!”

Me: “Yes, sir, I see that you got ten yards, and that is the price per yard.”

Customer: “One yard!”

(This repeats a couple of times until I figure out what exactly he is saying.)

Me: “Oh, you only got one yard?”

Customer: “Yes, only one yard.”

Me: “I see what happened. They accidentally typed in ten yards instead of one yard. If you go back to the fabric table, he can make you up a new ticket.”

Customer: “It’s too much! I only got one yard! Can’t you make me up a new ticket here?”

Me: “I’m sorry; I can’t do it here. Just go back to the fabric table and have them print you up a new ticket.” *into my walkie* “Can I get customer assistance to the fabric table?”

Associate #1: *over the walkie* “I’m here right now.”

Me: *to customer* “Okay, he can make you up a new ticket.”

Customer: “Can’t I just take it up like this to the register?”

Me: “If you do, you’ll be charged for ten yards. If you just go back to the fabric table, he can print you up a new ticket.”

(The customer slams it down on the cart I have at the fitting room.)

Customer: “I don’t want it!”

(The customer then storms away.)

Associate #2: *standing next to me the whole time* “Well, that was rude.”

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