The War Of 1812 Redux
(I’ve just finished setting up this individual’s service call to get a technician out to his house. I flub a few words, because it’s 2 in the morning.)
Me: “So the technician will be out sometime between 8 and 6 pm next Tuesday, then.”
Customer: “Is this call center located in The United States of America?”
Me: “Actually, we’re outsourced. I’m in Canada.”
Customer: “BECAUSE IN THE UNITED STATES OF AMERICA, 6 COMES BEFORE 8 YOU STUPID F**K. BE HAPPY THAT I DON’T DISCONNECT MY SERVICE FOR SOMETHING LIKE THIS, YOU G***D**N FOREIGNER!”
Me: “…thank you for calling, have a great day!”
Customer: *hangs up*
This story is part of our Canada Day roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
