The Usual, As Usual As Possible
Caller: “Can I get 3 pizzas and an order of bread sticks?”
Me: “Sure, no problem!”
Caller: “But I don’t want the bread like you usually make it.”
Me: “Okay, how would you like it?”
Caller: “I want it softer to bite into.”
Me: “Okay.”
Caller: “But i don’t want it lightly done.”
(The caller pauses, and I’m not sure what to say.)
Caller: “…and I don’t want it burnt.”
Me: *lightbulb turns on* “Okay, so you would like it normal?”
Caller: “Yes.”
This story is part of the Customer Complaints That Resolve Themselves roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?