The Uncertainty Principle Of E-Mail
(I’m a part-time cellphone salesman and a full time web development student.)
Customer: “So, if I buy this smartphone, I will need to cancel my home internet, right?”
Me: “Why do you think that, ma’am?”
Customer: “What, are you an idiot? You can’t have email in more than one place.”
Me: “Um, yes, you sure can, ma’am.”
Customer: “What do you know? You’re just a kid in a cellphone store. My husband knows everything there is to do with computers. He works at [clothing store].”
Me: “Well, ma’am, not only do I work here, but I am also in IT and guarantee you that you can have your e-mail on your cell and computer.”
Customer: “You’re an idiot. You don’t know anything!” *storms out without her new phone*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
