The Ultimate Finisher

I work in a call center for people having trouble with their car. At the end of each call, I automatically launch into, “Our technician will be with you between now and [estimated time],” to give them an idea how long they may have to wait.

The number of people who interrupt me, only to ask me how long it’s going to take, has prompted me to start answering with, “Well, if you’ll let me finish…”