The Twilight Of Our Literacy
Me: “Hi, how can I help you today?”
Customer: “I’m going on a 25-hour plane ride, and I was just trying to find something to read.”
Me: “Okay, what kind of books do you read?”
Customer: “Young adult stuff, like romance stuff. OH! Or something with vampires.”
(I walk her over to the young adult section, and show her a series with vampires. There are six books in the series and each book is quite small, not even 200 pages.)
Me: “Well, you might like this series. They’re easy books to read, but really good. I’ve read them.”
Customer: *flips through book* “It seems boring.”
Me: “Oh. Well, I can assure you it’s not. They are quite action-packed.”
Customer: “I mean it looks wordy. Like, there’s a lot of words in it.”
Me: “Well, yeah… most books have words in them.”
Customer: “Hmm… I’ll think about it.”
(She ended up buying three teen magazines.)
Did you find this story using our Vampire roundup?
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
