The Twilight Of Our Literacy, Part 10
(I work at my parents’ bookshop part-time and have just gotten off shift. I am still in my uniform (khakis, blue polo, sneakers). I go to another bookstore for a Girl Scout fundraiser.)
Customer: “Excuse me, miss, but could you tell me where to find Breaking Moon from Twilight?”
Me: “I don’t work here, but those are two different books: New Moon and Breaking Dawn.”
Customer: “You must work here if you know that they are two different books.”
Me: “I don’t work here, but I do read books.”
Customer: “You are lying to me! You work here! Kids don’t read books!”
Me: “I assure you, I really do not work here, and many children do read books.”
(Customer #1 then drags me across the store to the cashier’s station.)
Customer: *to cashier* “She works here!”
Cashier: “No, she does not, sir, but I’d be happy to answer any questions you may have.”
Customer: “She must work here! She knows about books! Kids don’t read books!”
(The cashier hands the customer a summer reading list.)
Cashier: “Here is a list of books kids are required to read. You might want to start at the bottom, next to the words ‘Kindergarten Reading List.'”
Customer: *turns blood red and leaves without buying anything*
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
