The True Cost Of Healthcare
I work at the main desk at a VERY large hospital. I have a couple walk up to my desk.
Woman: “Hello, we need to find a patient’s room number.”
Me: “Not a problem! What’s the last name?”
I grab two visitor passes and a sharpie.
Woman: “[Patient].”
I quickly look up the room number and turn to write it on the visitor passes.
Me: “Okay, 431.”
I glance up to see that the couple’s eyes have gone wide and they are looking at me as if I have lost my mind.
Woman: “You… have to pay to visit someone?!”
Me: “Uh, no… it is room 431.”
I motion to the visitor passes I have already written the room number on.
Woman: “Oh! Good! I don’t have no money!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?