The Time Traveller’s Strife
(Working in a photo lab, I see all kinds of terrible pictures. On this occasion, after I develop the negatives, this customer’s pictures are completely out of focus. I develop them anyway, because they seem to be of a vacation, and mark them as “no charge.” When she comes to pick them up, she demands that the cashier come and get me.)
Customer: “These pictures are all out of focus!”
Me: “Yeah, sorry about that. I salvaged everything I could.”
Customer: “I want you to try again.”
Me: “Sure, I’ll see what I can do, but don’t hold your breath.”
(I print them again and try to adjust brightness and saturation to try and get more definition, but it’s still terribly blurry.)
Me: “Sorry, ma’am, this is the best I can do.”
Customer: “I want you to do this properly, and print them in focus!”
Me: “Ma’am, the only way that’s happening is if I go back in time and teach you how to use a camera.”
(She stormed off and I got a complaint, but it was worth it.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.