The Survey Results Are In: You’re Lazy
Our store is offering a $20 gift card to anyone who completes a survey. It’s five questions plus contact details. A customer approaches.
Customer: “I’d like the $20 gift card.”
Me: “Certainly! Here’s the survey you need to complete.”
The customer stares blankly at the form.
Customer: “What do I do with this?”
Me: “You have to answer the questions and provide your contact details.”
The customer stares blankly at the form again for what I think is a worryingly long time to process such a simple piece of information. The customer then takes the pen I am holding out, completes their name, and then hands it back.
Me: “We’ll need the rest of your contact information… aaaaand for you to answer the questions.”
The customer stares blankly at the form yet AGAIN, for an even longer time.
Customer: “F*** this. I’ll just spend the money.” *Walks away*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
